PRICES

An additional 7 % GST (Goods and Service Tax) is added on to all tour prices. Prices are quoted in Canadian dollars. Where US prices are quoted they are only an approximate. Payment in US$ will be credited at the current exchange rate.


INSURANCE

We highly recommend that participants purchase trip cancellation insurance, in the event of unexpected cancellations. This can only be done at the time of registration. This can be purchased through Uniglobe River City Travel, our local travel agent, at 1 800 567-6511.

We also recommend that you have adequate medical and personal injury insurance. Be sure your personal insurance is adequate to cover unforeseen expenses that may arise in remote locations.


RESERVATIONS & PAYMENT

We accept Visa, Mastercard, Travelers Cheques, Certified Cheques and Money Orders.

Deposit:
In order to reserve a space on one of our trips we require a deposit of:
$250 Cdn or $175 US for Sea Kayaking tours
$500 Cdn or $ 350 US for Mothership tours

Final Payment:
Balance of payment is due 60 days prior to trip departure.
If trip is booked within the 60 days we require full payment.

CANCELLATION POLICY

If you must cancel your tour, your refund is as follows:
1. Earlier than 60 days before trip – If we have not had to turn customers away, full amount is refunded less a $75 administration fee. If we have had to turn customers away, deposit is retained.
2. 60-30 days before trip - 50% of total tour price is refunded
3. later than 30 days before trip - no refund will be given, unless we can find someone to fill your space. If this is the case only deposit is retained. To avoid confusion we require a written cancellation. No refunds are given once tours have departed. Spirit of the West is not responsible for any additional costs that may arise in the event of a trip alteration or delay, caused by circumstances beyond our control. Note that if you must cancel, we will be as understanding as possible and will make every effort be as flexible as we can with our policy.

Spirit of the West Adventures reserves the right to cancel a tour due to insufficient bookings. If we do not have our minimum number of guests to feasibly run a trip we will notify you 30 days prior to departure and will refund you the full amount. Note that we have not yet had to cancel a tour because of insufficient bookings.

MEDICAL FORMS & LIABILITY RELEASE

Each participant is required to fully fill out medical form and liability release form. Forms must be received by Spirit of the West at least 30 days prior to tour departure. These forms will be sent out once we receive your deposit.

GUEST RESPONSIBILITY

Although no previous kayaking experience is required on our tours, as with any adventure, there is always an element of risk. We ask that you welcome adventure with an open mind and be able to laugh and have fun when encountering the unexpected. We are dedicated to providing safe, environmentally sensitive, well organized, fun-filled adventures.

While our trips are not considered to be strenuous or physically demanding and we do not require a high level of fitness, good general physical condition is necessary. We do not require any previous experience for our tours, it may be beneficial in some situations that may arise. If you have any physical limitations or concerns, please let us know. As we are not qualified to evaluate your level of fitness we ask that you (and possibly along with your doctor) determine whether or not you are able to join one of our adventures.

ACCOMMODATIONS WHILE ON TOUR

Generally tenting or lodge accommodation is based on double occupancy. If you are a solo traveler we will do our best to arrange your own tent or room.

TRAVEL ARRANGEMENTS

Spirit of the West Adventures would be happy to provide you with most travel details. We can provide you with a detailed list of suggested accommodations for Quadra Island and Campbell River. For further information on inbound flights, vehicle rentals, etc., contact Uniglobe Travel with whom Spirit of the West works in conjunction with. They can be reached at 1 800 567-6511.